Use case: Payment Failure Prevention & Recovery

Prevent failed paymentsand recover more gifts ...

Predict declines and expirations before they happen and automate smart recovery steps.

Failure predictions
Find at‑risk gifts before they fail.
Recovery completion
More gifts recovered after decline.
Retry efficiency
Fewer attempts, more completions.
ACH migration
Shift to lower‑failure methods when fit.

What this use case delivers

Decline propensity

Who is likely to fail and on what method.

Early reminders

Friendly nudges before expiry or retry cycles.

Smart recovery

Right channel, timing, and wording to complete payment.

Alternative methods

Offer ACH or lower‑friction options when fit is high.

AI signals for payment health

Fewer failures, faster recovery

Propensity, timing, and method recommendations reduce losses and protect donor experience.

Failure risk

Probability of payment decline/expiry.

Timing

Best moment to notify and retry.

Recovery journey

Sequenced prompts to resolve fast.

Method shift

When to suggest ACH or other method.

Learn more

Case study spotlight

↓ Failed payments Lower involuntary churn
↑ Recovery rate Complete more gifts after a failure
↑ Donor satisfaction Fewer frustrating retries

Check your payment risk model

We’ll run a quick analysis and show the lift you can expect — and why.